Development & Support

Support for a smooth operation

Projects make progress and as a result the respective requirements change. Make use of our knowledge relating to Geo-information Processing for your day-to-day work.

The focus of our performances regarding development and support is on our clients. We are the experts in the matter of Open Source and according to this we are able to develop your projects appositely: adopt implementations, work on solutions, create specifications and elaborate technical delicacies. As a user you will receive wide support: we provide clear guidelines that can be implemented immediately, furthermore we coordinate and document all steps that have to be conducted. Our support concerning deegree products is mostly occupied. Eventually deegree is currently the most extensive implementation of OGC and ISO standards in the area of free software and it forms the basis for a huge amount of spatial data infrastructure components worldwide. The team of lat/lon has developed diverse solutions, from the interactive map to a spatial data infrastructure.

So that your systems run in a reliable and secure way

lat/lon provides comprehensive support for deegree components as well as for solutions that were developed on the basis of deegree. We provide support concerning the implementation and the development of systems as well as the maintainance within the production plant.
As our clients express different needs, we offer three different support packages:

1. Setup-Support

We will assist you in working on the different deegree components by which the solutions based on deegree can directly be transfered into the production. Our service is available via an email account for all questions of configuration. We provide information within 24 hours – usually faster - including specific suggestions for improvement.

2. Development-Support

Applications based on deegree can be developed more effectively by the professional assistance of our experienced developers. Our support ensures the direct access to the extensive deegree know-how, current information and invaluable insider knowledge.

3. Partnership-Support

For all those who develop products based on deegree and who search for an extra fast and comprehensive service, we recommend our premium support. We are ready for all questions around new functionalities, we offer assistance when integrating and configuring and we even implement needed features on demand. For this we provide a guarantee of stability. The support happens via a special mailing list. If desired, we take over the support with your customers on-site.